Will I have to pay import duties or taxes?Updated 19 minutes ago
It depends on where you are and how your order is sent.
United States, sent by Australia Post
Import duties are pre-paid by us, so there's nothing extra to pay when your parcel arrives.
Everywhere else (and US orders sent by FedEx)
Any import duties, taxes and customs fees are paid by you when your parcel arrives. Every country has different rules, so we recommend checking with your local customs office before you order.
Duties and taxes aren't refundable if you return an item or make a warranty claim.
Can you declare a lower value on the customs invoice?
Sorry, no. We get asked this a lot, but we declare the correct value on every order to keep everything above board.
Do your prices include GST?
Our prices are in Australian dollars and include GST where it applies. See What currency are your prices in?