What if my order arrives damaged or faulty?Updated 19 minutes ago

Please check your order as soon as it arrives. If anything is damaged, faulty or missing:

1. Don't install the part. Fitting a damaged component can cause further engine damage, and it makes the problem harder for us to assess.
2. Email [email protected] straight away with:
   • Your order number
   • Clear photos of the affected parts
   • Photos of the packaging and shipping label if the box was damaged in transit
   • A short description of the problem

We'll look at it and make it right. Please keep all the packaging until we've sorted it out.

If a part develops a fault after it's been installed, see How do I make a warranty claim?